Emergency Evacuation & Repatriation

Scope of coverage & Benefits


Scope of coverage
Insured Persons have access to the following services.
For certain services, specifically evacuation, medically supervised repatriation and repatriation of mortal remains, reimbursement is subject to the schedule of benefits.
The following services are provided by our 24-hour assistance.

The Insured Person may contact SWISS GLOBAL ASSISTANCE to obtain the following
travel information and services before starting or during his journey:

  • 24 hour Assistance Call Centre
  • Pre Travel Medical Advice
  • Hotel Reservation
  • Taxi Reservation
  • Air Ticket Reservation
  • Visa and Embassies information
  • Cash advance
  • Lost Passport Assistance
  • Legal Assistance
  • Ambulance Transfer
  • Dispatch of Drugs

To comply with the terms and conditions of the Policy, the Insured Person needs to contact Swiss Global Assistance for pre-authorization before any evacuation and assistance costs are
incurred. If the Insured Person fails to follow this condition, he will be liable to pay full costs of any transportation. Our contact information is on your membership card.

Emergency Evacuation & Repatriation Contact:
Swiss Global Assistance
24/24 Telephone: +41 22 310 37 88

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