for direct billing, hospitalization, emergency, pre-certification.
- for Delivery
Swiss Global Insurance issues a Letter of Guarantee
(pre-certification) to the medical facility in order to settle
directly the delivery charges according to the terms and conditions of
your plan. You will therefore benefit from a direct payment to your
medical provider and will not need to claim for reimbursement.
- for Hospitalization (Medical or
Simply contact Swiss Global Insurance ten days before admission, to
ensure preparation of a Pre-certification agreement which will be sent
by SGI to the medical provider.
You will therefore benefit from a direct payment without any advance
payment from your end.
You will only pay those charges that are not covered by your plan such
as your personal expenses (telephone and television rental, etc…)
In order to facilitate any admission or any administrative procedures
between Swiss Global Insurance and medical facilities, simply show
your insurance card to the admission desk.
The medical facility will then contact us directly.
In case of emergency
Just go directly to the hospital, show your insurance card to the
admission desk and ask to the person in charge to contact directly
Swiss Global Insurance within the next 72 hours after your
admission. We will provide the medical facility with a
Pre-certification and Emergency, please use the following
telephone number : +41 22 310 38 94
Swiss Global Insurance prior approval is required for hospitalization,
maternity, expenses over 400 €, or for the following courses of
Medical prosthesis other than dental
Stays in medical facilities,
Series of medical services as soon as there are more than 5
sessions: services by paramedical practitioners such as
physiotherapy, acupuncture, osteopathic or chiropractic treatment
In order to obtain prior approval, have your doctor send to Swiss
Global Insurance a treatment plan with a medical report, including
medical prescription, X-rays and detailed cost estimate.
Prior approval given by Swiss Global Insurance is then valid for the
specified medical services within the limits indicated in the text of
Reimbursements may be reduced by 50% if you do not request SGI prior
approval (including for hospitalization and maternity).
prior approval and for information on reimbursment ceilings, please
contact us on the following telephone number : +41 22 819 18 67